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FAC Service Award Recognitions

In 2022, the FAC developed an initiative to personally recognize hospital staff on a quarterly basis. Clinical and non-clinical staff who have impacted parents and patients beyond the “hospital visit” or “service/treatment received.”

Dr. Lowe and his ER team receiving the FAC award.

Family Advisory Council (FAC) Service Award Presented to Dr. David Lowe

noviembre 14, 2025 –

The Family Advisory Council is thrilled to recognize the excellent service provided by David Lowe, MD. Dr. Lowe delivers care to our patients and families in the Emergency Department. He is often recognized by families for his thorough and empathetic care.

Family Advisory Council (FAC) Service Award Presented to Yohann Sandoval, RN

mayo 19, 2025 – The Family Advisory Council is happy to recognize the excellent service provided by Yohann Sandoval, RN. Yohann delivers care to our patients and families in the Emergency Department. This is what one of the families Yohann cared for shared, “Yohann was literally an angel, he made my daughter very comfortable during a very bad situation. He was kind, funny and very thorough. I couldn't have asked for a better nurse!"

FAC Service Award Presented to ​Erika Abril-Garcia

marzo 21, 2025 – The Family Advisory Council is pleased to recognize the outstanding service provided by Erika Abril-Garcia. As an experienced physical therapist, Erika consistently delivers exceptional care to our patients and their families. She has been praised by families for her expertise, compassion, and dedication. One family member shared, 'She creates a positive and supportive environment for every child she works with.​

Family Advisory Council (FAC) Service Award Dr. Anthony Morris

diciembre 23, 2024 – The Family Advisory Council is happy to recognize the excellent service provided by Dr. Anthony Morris. Dr. Morris delivers care to our patients and families in the Hialeah Urgent Care Center. He has been recognized by many families for his ​focus enhancing the patient experience for special needs patients.

Family Advisory Council (FAC) Service Award presented to Gwendoline Dapena, RN

noviembre 01, 2024 – The Family Advisory Council is happy to recognize the excellent service provided by Gwendoline Dapena, RN. Gwendoline delivers care to our patients and families in the Urgent Care Center at West Kendall. She is often recognized by families for her compassionate care.

Family Advisory Council (FAC) Service Award presented to Kevin Sevilla, RN

septiembre 23, 2024 – The Family Advisory Council is happy to recognize the excellent service provided by Kevin Sevilla, RN. Kevin delivers care to our patients and families in the PICU. Kevin was recognized for the compassionate care he delivers to patients. Families have shared that Kevin listens to his patients and is always reassuring and puts them at ease.

Family Advisory Council (FAC) Service Award presented to Jose Gonzalez

septiembre 18, 2024 – The Family Advisory Council is happy to recognize the excellent service provided by Jose Gonzalez, RN. Jose delivers care to our patients and families in the PICU. This is what one of the families Jose cared for shared, “PICU BOYS Jose and Kevin are amazing angels they have such great patience. PICU is stressful, and as a parent emotions are high. These guys don't wear capes, but they should.”

Family Advisory Council (FAC) Service Award presented to Diana Cazobon

junio 10, 2024 – The Family Advisory Council is happy to recognize the excellent service provided by Diane Cazobon, EEG Tech at the Brain Institute, during the fourth quarter of 2023.

Premio al servicio del FAC (Consejo Asesor de Familia) presentado a Lizette Garcia

marzo 07, 2024 – El Consejo Asesor de Familia se complace en reconocer los excelentes y estelares esfuerzos proporcionados por Lizette Garcia, LPN, durante el tercer trimestre de 2023.

Family Advisory Council (FAC) Service Award presented to Dr. Malvezzi

noviembre 21, 2023 – The Family Advisory Council is happy to recognize the excellent and stellar efforts provided by Dr. Malvezzi during the second quarter of 2023. The following feedback was received about him: “He was compassionate, attentive, and professional while speaking to my daughter. He carefully discussed examples of everything in a soothing manner. He even provided examples that were in age-appropriate terms to explain the diagnosis and treatment.”

Family Advisory Council (FAC) Service Award presented to LifeFlight

mayo 01, 2023 – The Family Advisory Council is happy to recognize the stellar efforts provided by the LifeFlight Team. As a member of the Patient Safety Committee the FAC also has purview to the behind the scene metrics and efforts that the LifeFlight (LF) Team has put forth, especially during the pandemic. Thank you to the pilots and medical staff in the LF team. You make each parent/child who boards your helicopter feel safe.