Commitment to New Technology Boosts Hospital
to Top of InformationWeek 500
Talk about taking it to the top! Miami Children’s Hospital
in 2013 was ranked fifth in the entire nation in the 2013
InformationWeek 500 – a list of the top technology
innovators in the U.S.
The MCH Information Technology Department has
championed the use of technology in ways that optimize
customer service, improve patient engagement and
empower the patient and the consumer.
“We are honored to be recognized as one of the nation’s
leaders in information technology,” said Ed Martinez,
Senior Vice President and Chief Information Officer.
“This is a testament to the hospital’s dedication to using
advanced technology to cater to the needs of the patients
and families we serve.”
Cutting Edge Advancements that Benefit Patients
and Families
The MCH IT team worked its cyber magic in 2013, bringing
to life new technology and features to benefit patients
and families.
Smartphone App a National First:
Miami Children’s in
2013 became the first hospital in the country to launch
a smartphone app for Apple iOS devices that uses Wi-Fi
triangulation technology to offer visitors the convenience
of an on-campus indoor GPS-like way-finding system,
along with other service enhancements.
The way-finding campus map is available through the
hospital’s Fit4KidsCare app. First launched in 2010 to offer
urgent care and emergency department wait times and
directions to the hospital and its outpatient centers, the app
was updated in 2013, using Meridian software development
kits for navigation and indoor positioning. Additionally, the
hospital also used Cisco’s 802.11n Wi-Fi network and the
mobility services engine for computing location information
in real time from hundreds of Wi-Fi access points.
“Miami Children’s Hospital is committed to optimizing the
patient and family experience. The new app is one of many
tools for supporting families in navigating the campus,”
said Mr. Martinez, “In our increasingly technically connected
world, the app adds a new dimension to the process.”
To download the app, please visit the iTunes app store from
your mobile device and search for Fit4KidsCare.
MyKid’s Patient Portal Provides Records Access:
The
hospital also went live in 2013 with MyKid’s patient portal, a
web-based, secure portal that allows patients and their legal
guardians online access to the child’s medical records.
Accessible at mykids.mch.com, patients, and their parents or
guardians can view clinical summaries including prescribed
medications, allergy information, immunization records,
health issues and surgical history. MyKid’s also enables users
to review the visit history, discharge information, and lab
results, as well as patient and surgical images.
For more information or to sign into MyKid’s, please visit
mykids.mch.com
“The IT Department at
Miami Children’s is
continuously working
on ways to enhance
communication between
patients and the hospital.
We are proud to deliver
these valuable tools to
help families manage their
child’s health information
more efficiently and
effectively.”
Ed Martinez, Senior Vice President
and Chief Information Officer
Miami Children’s Hospital
19
18
